Regardless of where you are in the world, 2020 was a year that affected you. Over the past couple of months, I’ve heard about how terrible 2020 was and how much we all look forward to move on from it. The pain and difficulties of reviewing failures such as 2020 are real. We all have pain and failures we prefer to just forget. But to do so is to ignore important lessons we could have learned.
Author: Denny Khoa Quoc Nguyen
Denny Nguyen, a veteran IT leader and experienced operational manager with 15+ years working in the software and software related service industry. Currently, Denny oversees global operations of LogiGear including IT infrastructure and services, and facility worldwide and marketing and business development for the APAC region.
Started out as a test engineer, Denny has excelled his career into project management, IT management, account management, customer relation management, and marketing and sales management. In 2004, when LogiGear began to establish its present in Vietnam with two Software Testing & Research centers in Saigon and the third center in 2009 in Danang, Denny was instrumental and the key leader who was chartered to build out the entire foundation and infrastructure for LogiGear to grow for the next twenty years.
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Balancing Responsibility to the Business Versus Loyalty to the Team
We talk a lot about caring for those who you’re in charge of. Much of our discussion surrounds your role as a leader to mentor and support your team members. But we must not forget that in business, you too have a responsibility to the business whom you work for. How you balance your responsibility versus your loyalty to your team is a very tricky and touchy topic.
How Leaders Delegate
Great leaders understand that it’s the team that does the work and achieve success. Delegating work isn’t as simple as telling others what to do. It definitely isn’t as simple as dividing the work evenly and sending it off. There’s an art to it that, when done right, everyone succeeds. How leaders delegate work will dictate the success of the team.
Deal With Time Off Requests
Each year every employee is entitled to some time off. This is legally mandated by the government, regardless of which country your company conducts business in. Dealing with time off requests, however, can be a challenge. It disrupts business and productivity each time someone takes time off. Being able to deal with time off requests gracefully can make a great difference to your organization’s bottom line.
Avoid Workplace Drama
One of the most unproductive thing which occurs at the workplace is drama between employees. Whether indirectly or directly, we’ve all had some experience with workplace drama. While it should be common sense that avoiding workplace drama is preferred, not everyone share this idea. Some enjoys engaging and instigating drama. Such a thing can be so detrimental to the moral of the staffs and team members.